We gladly accept returns or exchanges within 21 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Also, please include your name, address, contact information and order/ invoice number with the return.
Refunds (If applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (If applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (If applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: email@example.com and send your item to: 1092 Franklin Lake Road, Franklin Lakes NJ 07417, United States.
To return your product, you should mail your product to: 1092 Franklin Lake Road, Franklin Lakes NJ 07417, United States. If your order was over $75 and you availed free shipping promotion while placing your order, we will provide free shipping labels for you to be able to return the products. For all other orders, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost shipments.